We are sorry to see you are here,
Before we go down the warranty path, please try waking your lithium battery up.
See the link below for a video on waking up your battery.
https://www.youtube.com/watch?v=iHqMCRH0cgc
If you have already tried these steps and have had no success please read below.
Our warranty policy is available on our website
Once you are sure that your battery is failing please fill out the form attached to the link below as all warranty claims are lodged online only.
This will help us to better understand what the claim is regarding and assist us in getting this through the system faster for you.
https://www.aussiebatteries.com.au/contact-us/#tab-3
We will then asses your claim, and get back to you within 5 business days.