Tracking and shipping-
We use various methods for shipping, Most of our parcels will be sent with Startrack or Australia post, We do also use TNT and for South East Queensland we use AUF.
If you are having any type of tracking issues we reccomend calling the shipping company first to eliminate any double handling.
You can call the below numbers or use the website links for further tracking info-
Startrack
Phone: 13 23 45
Website: https://startrack.com.au/
Australia Post
Phone: 13 76 78
Website: https://auspost.com.au/mypost/track/#/search
TNT
Phone: 13 11 50
Website: https://www.tnt.com/express/en_au/site/home.html
Damaged in transit-
Delivery insurance is included with all purchases.
This covers your items from damage or loss during transit.
If you receive your order and find it has been damaged, please report this to us within 48 hours.
You can use the below link to send us through the details.
https://www.aussiebatteries.com.au/contact-us/